LEGAL

The following pages outline the policies and terms that govern the use of this website and the purchase of our products.

By accessing this site and purchasing from Concrete Sounds, you agree to the terms set out in the following documents:

Terms & Conditions

Privacy Policy

Returns & Refunds Policy

Shipping & Delivery

We recommend reviewing each section carefully before making a purchase.

TERMS AND CONDITIONS

By accessing this website and purchasing products from Concrete Sounds, you agree to the following terms.

All products are digital downloads and are provided as-is.

When you purchase a product, you are granted a non-exclusive, non-transferable license to use the sounds in your own music productions, including commercial releases.

You may not:

• Resell, share, or redistribute the sounds in their original form

• Upload or distribute the files as standalone content

• Claim ownership of the original sounds

All sales are final due to the digital nature of the products.

We reserve the right to update or modify these terms at any time without prior notice.

All sounds are royalty-free for use in your own productions.

Privacy Policy

We respect your privacy and are committed to protecting your personal information.

When you make a purchase or interact with this website, we may collect information such as your name, email address, and payment details. This information is used to process orders, deliver products, and improve your experience.

Payments are securely processed through Shopify. We do not store or have access to your full payment details.

We may use third-party services such as Shopify, email marketing platforms, and advertising tools (including Meta/Instagram) to operate our business. These services may collect data in accordance with their own privacy policies.

This website may use cookies and tracking technologies to improve performance and measure advertising effectiveness.

You have the right to request access to or deletion of your personal data. For any privacy-related enquiries, please contact us.

Refund & Return Policy

Due to the nature of digital products, all sales are now final.

Once a product has been purchased and downloaded, we cannot verify whether the files have been copied, stored, or distributed. For this reason, refunds, returns, or exchanges are not offered.

If you experience a technical issue or receive a faulty file, please contact us and we will provide support or a replacement where necessary.

Shipping Policy

All products sold on this website are digital downloads.

Once your purchase is complete, you will receive immediate access to your files via a download link on the confirmation page

and/or email.

Please ensure you provide a valid email address at checkout.

If you experience any issues accessing your download, contact us and we’ll resolve it as quickly as possible.